Sharing is caring!
 
0

Frequently Asked Questions

Got a question? We’re here to help.

  • How can I trust your items are genuine?

    About Us


    We have been collecting memorabilia for over 30 years and have amassed a significant collection over this time.


    Our items make truly stunning, high quality, one of a kind gifts for loved ones or for adding to your own collection!


    We are an Approved AFTAL Member (Number 214) 


    Who are AFTAL?


    The "Autograph Fair Trade Association" ( AFTAL ) was formed by a group of acknowledged autograph dealers, with the intention of stamping out the market in fake items and ensuring that the customer is able to find dealers that they can trust


    Inclusion in AFTAL is proof of each dealer's commitment and professional competence. The Code of Conduct commits each AFTAL approved dealer to providing authentic items, with all the required knowledge, qualification and diligence that that may demand, and is the best possible proof any collector could have when looking to buy authentic signed memorabilia.



    The Certificates of Authenticity (COA)


    All of my photos have been obtained direct from registered dealers, the biggest names in the Memorabilia business and companies who pay the stars for their autographs, ensuring the best quality signatures and a guarantee of authenticity.


    I SUPPLY THEIR COA & OR INVOICE ALONG WITH MY OWN COA, FOR A FULL TRACEABLE HISTORY OF THE AUTOGRAPH, FROM YOUR HEROES PEN TO YOUR WALL! GUARANTEED!


    If you are not entirely happy with your purchase, I also offer a 100% ‘no quibble’ return policy.


    Please take time to read our feedback on other platforms and buy with confidence



    The Frames


    All items supplied with Luxury Bespoke Wooden frames made specifically for each piece of memorabilia.


    Using double 1.5mm acid free mount board that does not yellow with age. Suitable for framing to the Fine Art Trade Guild Standard level.


    With premium quality acrylic glazing which offers higher light transmission properties & better UV protection when compared with standard glass


    Supplied with High Quality Gloss Photo’s.


    All items are supplied with MDF Backing and hanging fixtures as show


    Unlike most memorabilia companies, we supply our framed items in bespoke, custom made, quality wooden frames with acid free tape sealed backing.


    “Why purchase high quality expensive signatures only to put them in cheap frames which will only damage & fade your picture over time?”..



    The Summary


    The best, high quality framed, memorabilia on the market.


    Together with Certificates of Authenticity for a full traceable history, from your heroes’ pen to your wall, all at competitive prices and guaranteed!


    “Giving the gift nobody else can”

  • I have found similar products cheaper will you price match?

    As our signed artwork is supplied in individually hand made luxury wooden frames they cannot be treated like for like, when compared with mass produced cheaper products.  For this reason we do not price match.


    WE ALSO DO NOT SELL SIGNATURES ON WHITE CARD (these are the most faked as they can easily be printed or laser penned)


    We purchase all of our items from trustworthy suppliers and pay a premium for these to ensure that all our signatures are genuine. 


    We are also the only memorabilia company that provide the original purchase details of the photo as either the original COA or copy of purchase Invoice (where possible) so you know exactly where the autograph was obtained.


    We supply our items in custom made, luxury wooden frames, which are hand made for each peice of artwork. Using double 1.5mm acid free mount board that does not yellow with age. Suitable for framing to the Fine Art Trade Guild Standard level.


    With premium quality acrylic glazing which offers higher light transmission properties & better UV protection when compared with standard glass.  Supplied with High Quality Gloss Photo’s.


    Why purchase a quality signed photograph only to put it in a cheap plastic frame which will damage the photograph over time?


    We are one of the only memorabilia companies that do not mass produce.  Every item is individually sourced and hand framed to order.  


    Your item will be the only one on the planet!  Ensuring we truly do give the gift that no one else can!

  • Do you really offer Free Worldwide Shipping?

    Yes!  All of our products will be delivered FREE to a UK Address.


    International Orders over £150 are Shipped FREE for Worldwide Shipping (Orders under £150 will be charged £20 Delivery).


    Just make your order and we will dispatch your item to you anywhere in the world FREE OF CHARGE!  


    *Please note:


     A signature will be required for all orders.


    Items sent to the EU will be delivered (DDU) Delivery Duty Unpaid


    DDU is where the customer pays any customs, duties and fees after the goods have arrived in the destination country.


    In this scenario, local customs contact you to pay any outstanding charges before the goods are released for final delivery.


    Remember: Parcels will be held by customs until payments are made. Any payments not received may result in parcels being returned, delayed or in some cases destroyed and we will be unable to refund in the case of unpaid EU duty.

  • How do you send your Products?

    All our products are sent via the following trusted methods.


    UK  

     - Pacelforce Tracked & Signed


    EU 

     - Parcelforce Tracked & Signed


    WORLDWIDE

     - FED EX, UPS, DPW, or DHL Tracked & Signed


  • What if I want my order quickly?

    Of course we understand that you may need your order quickily so we are happy to despatch your order by courier if preferred.  


    This will be charged as extra, at the difference between our usual rate of postage and the actual courier cost. 


    Please just ask for a quote before ordering.

  • What is your Returns & Refund Policy?

    Delivery, Returns & Refunds


    We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors and all goods and products are subject to availability. 


    For the Love of the Frame Ltd shall be under no liability for any delay or failure to deliver the products within estimated timescales.


    For the Love of the Frame Ltd are proud of our products and confident that you will be impressed with your purchase. Every item we sell is of the highest standard and authenticity, and we take every care to ensure our goods are packaged and shipped safely.


    The goods will be delivered to you at the delivery address you provided during the order process, For the Love of the Frame Ltd cannot be held responsible for any errors in the delivery address provided.


    Please examine the goods on arrival. If you are asked for your signature on delivery, you must examine the goods before signing for it.

    If you receive the goods damaged, please email contact sales@fortheloveoftheframe.com within 48 hours of the delivery.


    You must notify us of any missing items, incorrectly received or unwanted items within 14 days and return the item to us within 30 days.


    If you find you are dissatisfied with your order, you may return for an exchange or refund, providing they are in a new and unused condition. Please note that the customer is responsible for return postage costs. 


    Before you return an item, please contact us.

Share by: